Step-by-Step Guide: How to Create a Shopify Returns Template

Creating a seamless returns page for your Shopify store is essential for enhancing the customer experience. This step-by-step guide will show you how to set up a Shopify returns template using the tools and insights provided.

Below is what the template will look like on your store:

Step 1: Log into Your Shopify Admin

• Navigate to your Shopify admin dashboard.
• Select Sales Channels on the left-hand menu, and click on Online Store from the dropdown options.

Step 2: Access Your Theme Code Editor

1. Locate the theme you want to modify.
2. Click on the three dots (…) next to the Customize button for the selected theme.
3. Choose Edit Code to open the theme code editor.

Step 3: Add a New Template

1. In the code editor, find the Templates section on the left.
2. If this section isn’t expanded, click to open it.
3. Click Add a New Template.

Step 4: Configure Your Template

1. In the pop-up window:
   • Set the Template Type to Page.
   • Keep the File Type as JSON.
   • In the file name field, type returns.
2. Click Done to create the file.

Step 5: Insert the Returns Code

1. Paste the provided code snippet into the new template file:jsonCopy code

{
"sections": {
"main": {
"type": "page",
"settings": {
"title": "Returns",
"content": "Add your store’s return policy here."
}
}
}
}

2. Save the file by clicking the Save button.

Step 6: Preview the Template

1. Return to your theme settings:
   • Click on the View Actions icon for your theme (e.g., Dawn).
   • Select Customize Theme.
2. In the theme editor:
   • Click the dropdown at the top of the page and select Pages.
   • Choose your newly created Returns page template.

Step 7: Assign and Test Your Returns Page

1. Preview the Returns page to ensure it looks good and functions as intended.
2. Assign the template to your store’s returns policy by linking it in your footer or navigation menu. This step aligns with best practices for a Shopify return policy template.

Bonus Tip: Streamline with a Template Download

To make this process even easier, download pre-built templates using resources like shopify store templates zip free download. These templates often include customizable layouts for returns and other policies, saving you time and effort.

Why This Matters

Having a dedicated returns page simplifies the process for both you and your customers. By following this guide, you can provide a clear and professional Shopify return policy that reduces customer frustration and builds trust.